Monday, March 06, 2006

FUCK YOU

This one had me so upset I was literally shaking for ten minutes after she left.

It was busy as hell in drive thru and I gave this lady her drink without noticing that it was really full and it was coming out the lid a bit. She hands it back to me and says it's too full and to pour off a bit, which I do.

THEN, in what was the most condescending voice anyone has ever spoken to me in since I was old enough to know the meaning of the word, she said, "You know, you really need to be mindful of that! It gets all over the place! And blah blah blah..." You really have no idea. She was talking to me (20 years old next month) like a day-care lady talks to an errant two-year-old. I was fucking insulted as all hell, and I guess it showed on my face because SHE KEPT RIGHT ON GOING. I just apologized again, and it was all I could do not to slam the window in her face. Her parting comment: "Well, you look like you just don't care." BRAVO! How very perceptive of you! *golf clap*

I pride myself on being endlessly, disgustingly perky at my shithole job, and this is the only time where I could not pull that off. I just had no words. I HATE HATE HATE being talked down to, more than anything in the world. It brings out such a visceral reaction in me that there's nothing I can do to hide it. At least the rest of the shift was decent.

Friday, March 03, 2006

Thanks for the help, cunt

Today I agreed to work 6-9 PM to cover for someone else after working 10-5 at my other job. I went in and it was an absolute madhouse, and the only person on front counter was completely new... it was his first day, and I was given the task of training him. Okay, fine. I hate training people, but I can deal. He seemed to be doing okay.

It got busier, and since he never once asked for help I figured he was doing okay. I soon noticed, however, that it was taking him ten damn minutes to punch in a single order, and he wasn't doing anything at all to help anything go faster (getting things from the fridge right behind him and such). At some points he wasn't even taking orders... basically just sitting there with his thumb up his ass.

I get put on the other register and after an hour he goes home. Here's where it got REAL bad.

I was the only person on front counter, and I had no runner so I had to fill all my own orders. Soon enough the lobby filled with people coming for dinner, placing enormous $25 orders one after the other. I'm sprinting all over the place trying to fill them, and who should come in the door but the manager's sister. She orders two double filet-o-fishes and two single fof meals. We have no filets. Gotta wait for them to cook. It took TEN MINUTES to fill her order, and you know I'm going to hear about it from the manager.

Some guy comes in with his family and they place a huge order including two shamrock shakes. I apparently gave him the wrong change, and figure in my head what it should have been. EXCUSE ME I couldn't do it in under five seconds, douche, if you'd been working since 10 this morning you'd be a bit tired too. On top of that, the shake machine got stopped up and I asked the other guy there if he knew how to clean it. He said "Okay, you take this out *takes part out* and, uh, there's some button you push to clean it. I don't know." Okay, so you just partially disassembled the shake machine, and you don't even know what to do? Now that THAT problem has been made worse, I have to go look for the shift manager. She's in the bathroom. Okay. Wait, wait, wait. She's not coming out. The lobby is full and I'm taking orders as best I can. Wait, wait, wait. People are getting pissy. Manager's sister is looking irritated. Wait, wait, wait. She finally comes out and fixes it, but not without bitching at me for taking it apart, as if I was the one who did.

It only gets busier, and guess what the shift manager was doing during most of this as we ran our asses ragged?

Sitting in the lobby, shooting the shit with a former employee.

Thursday, March 02, 2006

A real winner of a question

Some chick: I'll have the two cheeseburger meal.
Me: *punching it in* Okay, the two cheeseburger meal, and what would you like to drink with that?
SC: Yeah, that's the one with two cheeseburgers, right?

forehead. counter.

Attention to the lady in drive-thru tonight: I guarantee you, out of the fifteen cars backed up behind you, not one of their occupants finds it half as amusing as you do that you cannot remember what any member of your family asked for. You took forever to order, so long that the next few cars said "Good God, I thought she'd never finish!", and YOU STILL ADDED MORE SHIT WHEN YOU GOT TO THE WINDOW. Not kosher. I understand that you want the cream for your coffee on the side. There is no need to tell me six (I counted) times.

EAT A BAG OF DICKS AND DIE

Hoooo boy.

Two days ago, I was working drive-thru late at night when the following exchange happened:

Guy: (orders his food) Hey, you know your back speaker is broken?
Me: It's not broken, it's just that our headsets aren't keyed to it. We only use that one when it's really busy. ^_^
Guy: Well, you should put up a sign telling customers that.
Me: Actually, there is a sign right next to it saying that if you get no answer, pull up to the next spea-
Guy: OH, SO YOU WANNA ARGUE WITH ME, EH? *peels off*
Me: o.o;

Earlier today, we've got a new girl on register, and she signals to me that she's having issues. I look, and there's a GIGANTIC guy at counter, looking uber pissed so I just go get the manager.

The guy starts RAILING about how he wanted the chicken sandwiches FRESH DAMNIT, and my manager says that we've been moving a lot of them today so they're definitely fresh, and it's not like we keep them sitting around forever, we have to get rid of them after a certain point. "Well, how can I KNOW they're fresh?!" Well, I might suggest ACTUALLY OPENING THE FUCKING BOX AND LOOKING AT THEM. Cut to him opening the box and poking at the patty as if it's contaminated with six different kinds of bird flu. Honestly, if it grosses you out that bad, DON'T ORDER IT. and also, why would you say you want it "hot off the grill" when it is clearly FRIED? And then say, with all pomposity, "Well, I thought the proper terminology was, 'hot off the grill.'" No, sir, I think the proper terminology is EAT MY ASS, HORSEFUCKER.

AAND THEN, it got super busy later on, and I was the only person on front counter. Naturally, I got bitched at at every turn, because as we all know, everything that goes wrong in the restaurant at every level is 110% the counter wench's fault and it is everyone's civic duty to make damn sure she knows that. HATE HATE HATE to the idiots who needed me to explain five times over the differences between the Club and BLT sandwiches, even though there are 2-foot-high pictures of them RIGHT ABOVE MY HEAD that CLEARLY indicate that one has ranch dressing and the other has swiss cheese, and ALSO say that they are available with grilled or crispy chicken, JESUS CHRIST YOU'RE SUCH AN IDIOT. How do these people drive here without killing anyone?

ALSO, when I ask you "Grilled or crispy?", "Yes" is not a suitable answer. When I ask you ANY question, continuing on with your order is not acceptable either. Want me to get your order right? ANSWER MY QUESTION, YOU BITCH, GOD I HATE YOU.

ALSO, stop looking at me like I just kicked a dozen puppies when I ask you what size drink you want. Is it really that fucking hard to make a decision? It's always these people who get all pissy when they find out there aren't more options for side dishes. Good thing, because I think your head would explode if you had to decide between fries and a salad. "Well, Wendy's does it!" YOU'RE IN LUCK! Wendy's is RIGHT ACROSS THE FUCKING STREET. GO THERE, AND STOP BOTHERING ME.

NO, WE DO NOT HAVE SOUP. Is it on the menu? Why would you assume we have something that is not on the menu, that you have not seen advertised anywhere? What the hell is your problem?

Yes, the damn shake machine is broken again. Don't look at me like I broke the fucking thing. Don't ask me what's wrong with it, either. Do I (petite 19-year-old female) look like a mechanical engineer to you? It's broken, is what's wrong with it. It is probably broken because someone busted the valve trying to make you douchebags a half-and-half shake like Steak-n-Shake does, WELL GUESS WHAT, WE ARE NOT STEAK-N-SHAKE. They use different shake machines that let them do that. Ours break if you force the lever up halfway to put in another flavor. NO LOVE to the guy who, after the repairman explained to him EXACTLY HOW THIS WORKS, STILL demanded a half chocolate/half strawberry shake. YOU FUCKING ASSGOBLIN, ARE YOU DEAF?! Do you know how much repairs cost? Much more than the $2.10 that shake costs, lemme tell you. And to the people who say "Your machine is always broken! You should really get a new one!" Would you like to pony up $25,000 dollars to fund that, you snobby twat?

You people always shake your heads in disbelief whenever some employee goes apeshit and shoots up the lobby. Guess what? IT IS YOUR FAULT. ALL OF IT. EAT A DICK IN HELL, AND NEVER COME HERE AGAIN.